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WD5511KB / WINDSOR [TV 55 (51) cm picture]

The EURAS repair tip database for professional technicians and service engineers supplies the following faults for WD5511KB / WINDSOR.

List of fault symptoms:
  • Black screen.
  • Horizontal line and approx 5 cm picture content.
  • Floating moire-effect distortion around CRT.
  • No horizontal deflection.
  • No picture. Green LED flickers when trying to start up. (WD5511KB WINDSOR repair tip)
  • Tripping. LED blinks .
  • Slightly distorted picture. Slowly runs from the top to the bottom or gets stuck. Sound is slightly distorted. (WD5511KB WINDSOR repair tip)
  • No functions. LED is red . (WD5511KB tips)
  • Flashing picture.
  • R809 (0R47) defective and Q801 (P3NA60) s/c.
  • Stuck in standby. LED is red .
  • Switches to standby. at start-up.
  • No picture. OK via SCART .
  • Low audio.
  • LED remains red with a slight flickering at start-up. If it starts up, PSU transformer whistles.
  • Line tearing.
  • No function, standby OK. LED lights green for a short time, then becomes red again.
  • PSU trips, pumps after switch on.
  • Standby only, does not switch on via RC or control unit. Red LED flashes.
  • Excessive horizontal size. Pincushion distortion. (WINDSOR - WD5511KB information)
  • No start-up.
  • Total failure, PSU pumps. (WD5511KB WINDSOR repair tip)
  • No picture. Noise in picture. No tuning.
  • Tube overfeeds. Flyback lines.
  • Dead. Green LED flashes . (WD5511KB tip from WINDSOR)
  • Dead. LED is red .
  • Goes to standby immediately after switch on.
  • Excessive brightness.
  • Excessive vertical size.
  • Geometry adjustment.
  • Difficoult startup when cold, LED flashes and goes back to standby.
  • No function. PSU works without a fault in protection mode.
  • No functions. at start-up. LED blinks .
  • Dead. Standby LED flashes .
  • Tripping. Red LED blinks. (WD5511KB tips)
  • No OSD. Picture foldover. Bad linearity.
  • PSU fails.
  • Blue disc capacitor C812 blown. (WD5511KB WINDSOR repair tip)
  • No HV.
  • No start-up. LED is red .
  • LED is green after start up, squeaking.
  • Shuts down for a sec. Standby LED also switches down for a sec.
  • Horizontal lines have notches (mouse teeth).
  • Vertical collapse.
  • No picture. via SCART. Audio OK .
  • Picture shifted vertically.
  • No horizontal synchronisation (intermittently). Switches to standby.
  • Dark picture (intermittently).
  • Line BU fails after approx.10-20 min. (WD5511KB tip from WINDSOR)
  • No PSU or pumps.
  • Reduced vertical size.
  • Slow start-up.
  • No picture. LED is green.
  • No function, LED faintly flashes green, smells burnt.
  • Q801 is defective.
  • Switches to standby. intermittently.
  • No vertical deflection. (WD5511KB tips)
  • No sound, no picture. Appliance is pumping regularly and green LED flashes briefly.
  • Vertical foldover. after warm-up. (WD5511KB tips)
  • At switch on blank raster, timer counts back from 5 min and set switches off.
  • Starts up immediately in protective switching. (Pumps.)
  • When stopping TV via RC, diode stays green and doesn't get red. Picture and sound are OK in standby but line transformer makes a fluttering noise. When restarting via RC, picture, sound and functions are OK.
  • No raster.
  • Ripple on screen.
  • Clicking noise.
  • Excessive horizontal size.
  • Picture slightly wider than normal. No vertical amplitude. Picture and sound intermittent drop out.
  • Loud noise. in standby.
  • Stuck in standby. Red LED turns green for a sec when trying to turn on.
  • Picture height only approx. 15cm and compressed at the bottom.
  • No start-up. LED lit. . (WD5511KB tip from WINDSOR)
  • Stuck in security. (WD5511KB WINDSOR repair tip)
  • Enter service mode.
  • Poor picture. Intermittent colour. Flashing picture.
  • No picture. Audio OK .
  • Green LED is lit at switch on via RC, otherwise no function.
  • Vertical foldover at top.
  • Disable hotel mode.
  • Slow start-up. when cold.
  • Control keys do not function. (WD5511KB tip from WINDSOR)
  • PSU does not start up. LED flashes red/green.
  • PSU pulsates. LED is green. Tripping. after start-up.
  • How to enable PAL standard for UK use.
  • No picture. after a few minutes.
  • Q603 (BU808DFI) overheats.
  • Line output stage BU808DFI is defective.
  • No front panel function.
  • Only a horizontal line or no picture.
  • No start-up. LED blinks .
  • Line output transistor fails repeatedly.
  • Standby LED starts to flash after switch on.
  • Switches to standby. after a few seconds.
  • Bright raster. Flyback lines.
  • BU808 fails after an hour. (WD5511KB tips)
  • Standby is lit, cannot be switched on. Smells burnt.
  • Can be switched on via RC or PR +- on appliance only after several attempts.
  • Noise on sound via HF. OK via AV.
  • No HV. Audio OK .
  • Ticking noise. in standby.
  • Dead. Standby LED does not light.
  • No start-up from standby. Red LED blinks.
  • No start-up. Red LED lit and blinks when button CH (+) or RC is pressed. No green LED.
  • Variation of PSU voltages.
  • PSU pulsates. LED is dark.
  • Shuts down after start-up. HT heard. (WD5511KB tips)
  • No picture.
  • PSU pulsates. (WD5511KB WINDSOR repair tip)
  • No start-up from standby.
  • Vertical fault. Picture is only 5cm high (from the middle of the picture to the bottom).
  • No functions. (service info for WINDSOR -WD5511KB)
  • Distorted and wavy picture. No AV input. AV output ok.
  • Trips.
  • No sound. Installation menu cannot be called up.
  • Line output transistor fails repeatedly. after a few minutes.
  • Goes to standby automatically every 5 min.
  • Ticking noise.
  • Tripping. (WD5511KB tip from WINDSOR)
  • Stuck in standby. Red LED flashes for a short while.
  • White horizontal line in the middle of the picture.
  • No channels.
  • No audio. Crackling audio. via speakers.
  • PSU pulsates. Red LED blinks.
  • No HV after diode D805. (service info for WINDSOR -WD5511KB)
  • Horizontal lines.
  • Dead.
  • Line output transistor fails repeatedly. after a while.
  • No start-up. LED becomes green briefly, then reverts to red. (service info for WINDSOR -WD5511KB)
  • Noise in standby.
  • Stuck in standby. LED is green then red.
  • Standby LED is red and TV trips. LED flickers when trying to start up.
  • Switches to standby. after start-up.
  • No TXT. No switch-over, page number is displayed but no picture content.
  • Line output transistor Q603 (BU808) breaks down after 1hour runtime.
  • Switches to protection mode.
  • No functions. LED blinks .
  • Clicking noise. in standby.
  • Venetian blind effect.
  • LED flashes green/red after switch on.
  • Shuts down. after start-up.
  • No audio. via AV.
  • No start-up. Red LED blinks.
  • No display. (WD5511KB tips)
  • Picture is red, bright parts have a bluish tint. (WD5511KB WINDSOR repair tip)
  • PSU Blown.
  • Changes the channel after approx. 10 min. on the program site. Switches off when calling up the menu, returns with OSD shifted to the left.
  • PSU pulsates. at start-up.
  • No line drive pulses.
  • No or poor picture.
  • Starts up briefly. LED is alight.
  • E/W fault.
  • No E/W correction.
  • PSU ticking. Red LED blinks.
  • No start-up. LED is green.
  • Stuck in standby. Tripping.
  • No HV. Green LED flashes . (WINDSOR - WD5511KB information)
  • Dead. LED lights dimly. (WD5511KB WINDSOR repair tip)
  • PSU drops out.

With help of this list a solution is found often when WINDSOR WD5511KB fails.


Additionally to repairtips or service information WD5511KB is linked to 163 components (IC's and/or transformers) in the Tectra database, through which you can identify electrical compatibilities (crossreferences) in appliances.


Chassis information is available (which chassis is built in into WD5511KB ).

EURAS system also knows 536 appliances having the same chassis as WD5511KB and can easily list them.

For WD5511KB there are 12 compatible appliances known and can be listed.


In the repair discussion pinboard for WD5511KB there are 90 replies to questions asked about 76 different repair problems.
With access to EURAS you can all read them or enter your own questions and get help for WD5511KB from EURAS technicians or other users.

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Last updated: 17. Aug 2008 16:48:45 MET, doccode ISO9002AS168EKA200805C [cachelite] EURASMOP

Responsible for the content: EURAS International GmbH, Eime, Germany. All rights reserved, EURAS database V2.0 (C) 2002-2008. All brand- or productnames are copyrighted by the respective manufacturer of the appliance and are only being used for identification purposes.